Welvetra Privacy Policy

Effective Date 2026-03-31
Entity / Controller Welvetra Team
Contact cockjames927@outlook.com
Age 17+

1) Summary (Key Points)

  • We collect information you provide and information collected automatically (and location only when you allow it).
  • We use information to provide and improve the Service, personalize your experience, keep the Service secure, provide support, and comply with legal obligations.
  • We do not sell personal information.
  • We share information only as described here and only to the minimum extent necessary.

2) What the Service Is

Welvetra is a cheerleading video app built for users who enjoy energetic performances, team spirit, and creative routines. It offers a collection of cheerleading videos including choreography, practice sessions, and performance highlights from a dynamic community.

3) Information We Collect

Account information
Name, username, email address.
Support content
Messages and information you choose to include in customer support requests.
Automatically collected
Device information, usage analytics, crash logs, and performance diagnostics.
Location (optional)
Precise or approximate location only when you grant permission; controllable in device settings.
Cookies & similar tech
Used for login/session and preferences in web-based components; may include web beacons.
Photos / face-related
No facial recognition or biometric identifiers. If used, content is designed for one-time processing and then deleted after processing. By default content is stored locally unless you choose to upload it for a specific feature. Not used for training or marketing.

4) How We Use Information

  • Provide, operate, and maintain the Service (including account creation and authentication).
  • Personalize content and preferences.
  • Improve the Service, develop features, and perform analytics.
  • Safety and security, including fraud and abuse prevention.
  • Customer support and responding to inquiries.
  • Legal compliance and enforcing our policies.

5) Legal Bases (Where Required)

Where required by applicable law, we rely on consent, performance of a contract (providing the Service), legitimate interests (such as improving and securing the Service), and compliance with legal obligations.

6) How We Share Information

We may share information only to the minimum extent necessary:

  • With your consent or at your direction.
  • With service providers/processors (e.g., hosting, analytics, support, security) under instructions.
  • For legal reasons (lawful requests, court orders, valid legal process).
  • To protect rights and safety (security, integrity, fraud/abuse prevention).

We do not sell your personal information.

7) International Data Transfers

Your information may be processed in countries other than your own. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

8) Security

  • Encryption in transit and at rest (as appropriate).
  • Access controls and least-privilege practices.
  • Regular audits and monitoring.
  • Backups and recovery processes.

No system is 100% secure. Keep your account credentials confidential.

9) Data Retention

  • Account data: retained for the duration of your account.
  • After account deletion: delete or de-identify within 30 days unless longer retention is required by law.
  • Usage analytics: retained up to 12 months.
  • Support communications: retained up to 6 months.

10) Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, restrict/object, and withdraw consent (where applicable). Email cockjames927@outlook.com to submit a request. We aim to respond within 5 business days and may verify identity.

11) Children and Teen Users (17+)

The Service is intended for users aged 17 and older. We do not knowingly collect personal information from children under 17. If you believe a user under 17 has provided personal information, contact us and we will take appropriate steps to delete it.

12) Third-Party Services

The Service may use third-party services (such as analytics or crash reporting) that process information on our behalf. Where feasible, we require service providers to protect information and process it under our instructions.

13) Changes to This Policy

We may update this Privacy Policy from time to time. We will update the effective date above when changes are made. Continued use after the effective date means you accept the updated policy to the extent permitted by law.